Flowers Norbury Accessibility Statement

Our Promise of Accessible Flowers Norbury

At Flowers Norbury, we are dedicated to making sure everyone in Norbury can enjoy the convenience of ordering beautiful flowers online. Whether you are purchasing for yourself or sending arrangements to loved ones, it is our mission to ensure all customers can access, browse, and complete their floral orders comfortably and independently. We believe that accessible Flowers Norbury services should be available to every visitor, regardless of ability.

WCAG 2.1 AA Compliance

We strive to maintain a high standard of web accessibility by following the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These globally recognised standards are designed to make web content more accessible for everyone, including people with disabilities. By adhering to WCAG 2.1 AA, we aim to provide a website that is navigable, understandable, and robust, ensuring an inclusive Flowers Norbury online experience for all users.

Compatibility with Screen Readers

Our accessible Flowers Norbury website is built to support users of assistive technologies, including the latest versions of popular screen readers. We carefully code our content to ensure that headings, lists, buttons, and forms are properly labeled, so they can be easily understood by screen readers. All images, including those of our flower bouquets and arrangements, include descriptive alternative text to provide meaningful details for every user.

High Contrast Design for Visibility

We have considered visual accessibility in the design of our site to benefit those with visual impairments or colour blindness. Our high contrast design options make reading text and distinguishing between elements straightforward, helping ensure that every customer can clearly view our flower selections and order details. Readability and clarity remain a top priority, so all customers can shop for Flowers Norbury with confidence.

Ordering Flowers Norbury Online with Ease

Accessibility is at the heart of our digital shopping experience. Every step of the way, from selecting flowers to completing checkout, we have integrated accessible features so that all Norbury customers, regardless of ability, can easily place an order. Our forms and navigation are structured for ease-of-use and compatibility with keyboard navigation, so everyone can send or receive Flowers Norbury without barriers.

Contact Us for Accessibility Issues

Continuous improvement is vital to our accessibility journey. If you encounter any barriers while using our website, or need assistance placing an order, we encourage you to get in touch with our team. We are committed to promptly addressing feedback or concerns and to working with users to ensure a better, more inclusive experience for all. You can reach us through the contact form on our website, and our support team is ready to assist with any accessibility needs.

Commitment to Ongoing Accessibility

Flowers Norbury reviews accessibility features regularly and seeks to implement updates as standards evolve, ensuring our site remains compliant and user-friendly. By continually embracing best practices, we reaffirm our dedication to providing accessible Flowers Norbury for everyone in the community. Your feedback is invaluable to us as we strive to make our flower ordering service as accessible and enjoyable as possible.