Flowers Norbury Modern Slavery Statement

Our Zero Tolerance Policy on Modern Slavery

Flowers Norbury recognises the responsibility we hold as a trusted local florist, providing floral arrangements and services to households and businesses throughout Norbury. We are unequivocal in our commitment to eradicating modern slavery and human trafficking from our business and supply chains. Our policy is one of zero tolerance for any form of slavery, forced labour, servitude or human trafficking. This stance is central to our values and our role in the Norbury community, underpinning the trust our customers place in us.

Supplier Due Diligence and Ethical Sourcing

We understand that the risk of modern slavery can exist at various points throughout the cut-flower industry supply chain. To address this, Flowers Norbury conducts robust due diligence when selecting and reviewing our suppliers. We only partner with reputable wholesalers and growers who share our uncompromising standards against modern slavery and who can demonstrate compliance with national and international regulations on labour practices.

Our due diligence process involves requiring suppliers to confirm their own anti-slavery measures, understanding their supply chain, and seeking evidence of ethical employment practices. Where risks are identified, we work with partners to resolve them effectively or review our supplier relationships if necessary. Ongoing assessments help ensure that new and existing suppliers continue to meet our expectations and legal obligations.

Staff Training and Awareness

Flowers Norbury is dedicated to ensuring all staff members, from florists to delivery drivers, understand the significance of identifying and preventing modern slavery. As part of our induction and ongoing professional development, employees receive training to help them recognise the warning signs of exploitation or unethical practices both within the business and in our wider supply chain. This empowers our team to act responsibly and with vigilance, reinforcing our collective zero tolerance approach.

Reporting Channels and Whistleblowing

We have established clear and accessible reporting channels, encouraging employees, suppliers, and members of the public to raise any concerns or suspicions of modern slavery without fear of retribution. All reports are treated seriously and handled confidentially, and we are committed to taking appropriate action where instances of modern slavery are suspected or discovered. Our whistleblowing policy protects anyone who speaks up, and investigations are carried out promptly and thoroughly.

Annual Review and Continuous Improvement

Our Modern Slavery Statement is reviewed annually to ensure it remains fit for purpose and in line with evolving legal requirements and best practices. The annual review evaluates the effectiveness of our approach, including the outcomes of due diligence activities, training uptake, and any reported incidents or concerns. Where improvements are identified, they are promptly implemented as part of our commitment to continuous improvement.

Our Responsibility to the Norbury Community

As a recognised Norbury florist, Flowers Norbury understands the importance of upholding public trust and supporting ethical standards across our services. Preventing modern slavery is an essential part of protecting our community, ensuring fairness in our workplace, and delivering products our customers can believe in. This statement reiterates our dedication to combating modern slavery and human trafficking in all forms and to serving the Norbury community with integrity and responsibility.